Captioning and Subtitling Services

Archive for the ‘Internet Captions’ Category

Are You Compliant with New Federal Captioning Guidelines?

New Federal Captioning Guidelines – Beginning January 18, 2018, Section 508 of the Rehabilitation Act of 1973 was “refreshed” to require that information and communication technology in the public sector, especially web content, be accessible to all.  Section 508 addresses not only federal agencies but is widely applied to state and local entities such as colleges and universities that receive federal funding.  If you represent such an agency, are you compliant with new federal captioning guidelines?


According to GCN: Technology, Tools and Tactics for Public Sector IT, Section 508 deals with electronic services including “web page content, PDF documents, and audio and video content,”  specifying requirements to ensure that all web content is accessible to people with disabilities, such as deaf or hard-of-hearing individuals.  These guidelines, which were ordered in January of 2017, are meant to keep pace with rapid advances in technology, such as the rising use of Internet video and live webcasts across devices.

New Federal Captioning Guidelines and Requirements

To achieve its goals, Section 508 incorporates the Web Content Accessibility Guidelines (WCAG) 2.0.  WCAG 2.0 defines how to make web content more accessible to people with disabilities, including those who are deaf or hard of hearing.  Of particular interest to federal agencies using video web content, Success Criterion 1.2.2 of WCAG 2.0 states, “Captions are provided for all prerecorded audio content in synchronized media.”  Examples of prerecorded synchronized media might include video tutorials or artistic performances.  Success Criterion 1.2.4 states, “Captions are provided for all live audio content in synchronized media,” and examples include live news webcasts or realtime artistic performances.  In both cases, captions should provide dialogue AND non-speech information such as sound effects and other significant audio.

State and Local Captioning Requirements

Although New Federal Captioning Guidelines Section 508 places requirements on federal agencies, Title II of the Americans with Disabilities Act may also require colleges and universities receiving federal funds to adhere to Section 508.  According to the EDUCAUSE Review, institutions of higher education are now facing class-action lawsuits over the issue of accessible websites.  Based on complaints from advocacy groups such as the National Association of the Deaf and the U.S. Department of Education, “Higher education should now be on notice: Anyone with an Internet connection can now file a complaint or civil lawsuit, not just students with disabilities.”

CompuScripts Can Help with New Federal Captioning Guidelines

If you represent a federal agency or an institution of higher learning which produces Internet video content, CompuScripts can bring you into compliance with Section 508 captioning requirements.  CompuScripts offers both realtime and postproduction captioning services.  Additionally, CompuScripts is endorsed by the Described and Captioned Media Program, which is administered by the National Association of the Deaf and funded by the U.S. Department of Education.   Contact CompuScripts Captioning to help your agency or school comply with Section 508.


2015 FCC Captions Deadlines

As we usher in a new year, CompuScripts Captioning would like to update our closed captioning clients on changes in regulations regarding Internet video. Internet video programming distributors should already be acquainted with The Twenty-First Century Communications and Video Accessibility Act of 2010, or CVAA. First implemented in 2012, the CVAA mandates the captions of most Internet video programming. Compliance with the CVAA is monitored by the Federal Communications Commission.

Since March 2012, prerecorded, unedited video programs has required captions when shown for the first time on the Internet. Live programming, near-live programming, and prerecorded, edited programming has required Internet captions since 2013.

In 2014, video programming distributors had 45 days to caption for the Internet previously televised captioned programming. Beginning March 30, 2015, that deadline shrinks to 30 days; for example, a captioned program that is televised on March 30, 2015, must appear with closed captions when shown on the Internet by April 29, 2015. Beginning in 2016, a captioned televised program must appear with captions when shown on the Internet within 15 days to remain compliant.

2015 FCC Mandates

New Year Mandates

CompuScripts Captioning has been working with our clients to ensure compliance with the CVAA since
its implementation in 2012. Previous blogs have addressed Internet captioning regulations and
FCC deadline changes, and future blogs will address changes in the required quality of captions. In addition to Internet video, CompuScripts Captioning offers closed captioning and subtitling services for broadcast and DVD media. Our services are customized for your particular workflow and deliverables, as well as your budget. For assistance on how all of your video programming might meet FCC compliance deadlines, or to request a quote, contact our Caption Coordinator, Stacey Wilson, at or 1.888.849.9698.